top of page
  • Writer's pictureTom Herman

How Do You React To Change?

Things work - ๐™ช๐™ฃ๐™ฉ๐™ž๐™ก ๐™ฉ๐™๐™š๐™ฎ ๐™™๐™ค๐™ฃ'๐™ฉ.

Itโ€™s how you then react that matters.

You might try to wait it out,

And continue to do what youโ€™ve been doing.

You could try a different approach or tactic,

Which might work,

But could also prove to be a waste of time and money.

Or, you can ๐—น๐—ถ๐˜€๐˜๐—ฒ๐—ป ๐˜๐—ผ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€,

And find out what has changed with them.

โžก๏ธ Have their needs or priorities changed?

โžก๏ธ Have they found a new, different, or better solution?

โžก๏ธ Have poor experiences altered their view of your company?

Know whatโ€™s going on with your customers.

And make the necessary changes to meet them where they are.

Remember, you canโ€™t serve your customers well unless you know them well.

Donโ€™t wait for things to get dicey or fall apart to engage with your customers.

Ensure your decisions and strategies are supported by fresh customer data and insights,

And ditch the opinions, assumptions, and guesswork.

Reach out if you have any questions or if we can help.


bottom of page